Privacy policy

PRIVACY POLICY


Last updated: 17 June 2026


This Privacy Policy explains how Space Cadet collects, uses, stores, and shares personal information when you visit spacecdt.com, place an order, contact us, or use our services.


By using our website or purchasing from us, you agree to this Privacy Policy.


BUSINESS INFORMATION


This website is operated by Space Cadet.


Space Cadet is an Australian online apparel brand based in Melbourne, Victoria, Australia.


The legal entity operating this store is:


Bismilah Zahidi, Sole Trader

ABN: 27 755 984 562

GST status: Registered for GST

Trading brand: Space Cadet

Trade number: ABN 27 755 984 562

VAT number: Not VAT registered / Not applicable

Website: spacecdt.com


Postal address: PO Box 837, Springvale South VIC 3172, Australia


Contact method: Email only


General enquiries: spacecadetstore@gmail.com

Returns: spacecadet.returns@outlook.com

Complaints: spacecadet.complaints@outlook.com


WHAT INFORMATION WE COLLECT


We may collect personal information including:


  • Name
  • Email address
  • Phone number, only if provided at checkout or required for delivery
  • Billing address
  • Shipping address
  • Order details
  • Payment-related information
  • Customer account details
  • Return, refund, exchange, and complaint information
  • Customer support messages
  • Product reviews, photos, comments, or other content you choose to submit
  • Website usage, device, browser, IP address, cookie, and tracking information
  • Marketing preferences


HOW WE COLLECT INFORMATION


We collect personal information when you:


  • Place an order
  • Create an account
  • Contact us by email
  • Request a return, refund, or exchange
  • Make a complaint
  • Subscribe to marketing emails or SMS messages
  • Submit a review or other content
  • Use or browse our website


We may also collect information automatically through cookies, pixels, analytics tools, advertising tools, Shopify, payment providers, and other service providers.


HOW WE USE YOUR INFORMATION


We use personal information to:


  • Process and fulfil orders
  • Accept and confirm payments
  • Arrange shipping and delivery
  • Send order confirmations and tracking updates
  • Provide customer support by email
  • Manage returns, refunds, exchanges, and complaints
  • Improve our website, products, and services
  • Personalise your shopping experience
  • Send marketing communications where permitted
  • Run promotions and advertising
  • Analyse website traffic and customer behaviour
  • Prevent fraud and protect our website
  • Comply with legal, tax, accounting, and regulatory obligations
  • Enforce our Terms of Service and store policies


PAYMENTS


Payments are processed by third-party payment providers through our Shopify checkout system.


We do not store full credit card or debit card details on our website.


Payment providers may collect and process payment information according to their own privacy policies and terms.


COOKIES AND TRACKING


Our website may use cookies and similar technologies to operate the store, remember preferences, support checkout, analyse traffic, improve user experience, prevent fraud, and support marketing or advertising.


You may be able to disable cookies through your browser settings, but this may affect how our website works.


You may also be able to manage cookie and privacy preferences through any privacy tools or cookie banner displayed on our website.


MARKETING


If you subscribe to marketing communications, we may send you product updates, offers, launches, promotions, and brand news.


You can unsubscribe from marketing emails at any time by using the unsubscribe link in our emails or by contacting spacecadetstore@gmail.com.


Even if you unsubscribe from marketing, we may still send you service-related messages about your order, account, return, refund, shipping, or customer support request.


HOW WE SHARE INFORMATION


We may share personal information with trusted third parties where needed to operate our business, provide our services, process orders, or comply with legal obligations.


This may include:


  • Shopify
  • Payment providers
  • Delivery and courier companies
  • Fulfilment partners
  • Marketing platforms
  • Email and SMS providers
  • Analytics providers
  • Advertising platforms
  • Customer support tools
  • Fraud prevention providers
  • IT and website service providers
  • Accounting, legal, tax, or compliance advisers
  • Government authorities, regulators, or law enforcement where required by law


We only share personal information where reasonably necessary for business, legal, security, or service-related purposes.


SHOPIFY AND SERVICE PROVIDERS


Our store is hosted by Shopify. Shopify provides the ecommerce platform that allows us to sell our products and services.


Shopify and other service providers may collect, store, process, and handle personal information as part of providing services to us and our customers.


These providers may process information in Australia, New Zealand, Canada, the United States, or other locations where they or their service providers operate.


INTERNATIONAL CUSTOMERS


Space Cadet currently ships within Australia and to selected international locations available at checkout, including New Zealand, the United States, and Canada.


If you place an order from outside Australia, your personal information may be collected, stored, processed, and shared with service providers located in Australia and overseas.


By using our website or placing an order, you understand that your information may be processed in countries outside your own country, where privacy laws may differ.


USER-GENERATED CONTENT


If you submit a product review, photo, comment, social media tag, or other content, that content may be visible to other customers or the public.


If you tag Space Cadet or send us content, we may use or share that content for business, marketing, customer service, or promotional purposes, unless you clearly ask us not to.


THIRD-PARTY LINKS


Our website may contain links to third-party websites, apps, platforms, or services.


We are not responsible for the privacy practices, security, content, or policies of third-party websites or services.


SECURITY AND RETENTION


We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.


However, no method of internet transmission or electronic storage is completely secure, so we cannot guarantee absolute security.


We keep personal information for as long as reasonably necessary to process orders, provide customer support, manage returns and complaints, comply with legal obligations, prevent fraud, resolve disputes, and maintain business records.


CHILDREN’S PRIVACY


Our website and services are not intended for children under 13.


We do not knowingly collect personal information from children under 13.


If you believe a child has provided us with personal information, please contact us so we can take reasonable steps to delete it where appropriate.


YOUR RIGHTS


Depending on where you live, you may have rights to request access to, correction of, or deletion of personal information we hold about you.


You may also ask us to update your marketing preferences or make a privacy complaint.


We may need to verify your identity before responding to a request.


We may refuse or limit a request where permitted by law, including where we need to keep information for legal, tax, accounting, security, fraud prevention, or dispute resolution purposes.


PRIVACY REQUESTS


To make a privacy request, email:


spacecadetstore@gmail.com


Please include your full name, email address, and a clear explanation of your request.


COMPLAINTS


If you have a complaint about how we handle your personal information, email:


spacecadet.complaints@outlook.com


Please include your full name, contact details, and a clear explanation of your complaint.


We will review your complaint and respond within a reasonable time.


CHANGES TO THIS POLICY


We may update this Privacy Policy from time to time.


Any changes will be posted on this page with the updated date.


CONTACT


For questions about this Privacy Policy or our privacy practices, please contact us by email.


General enquiries: spacecadetstore@gmail.com

Returns: spacecadet.returns@outlook.com

Complaints: spacecadet.complaints@outlook.com


Postal address: PO Box 837, Springvale South VIC 3172, Australia